Candidate Terms & Conditions & Code of Conduct

2. Punctuality

Candidates must arrive and be available on time for scheduled classes, sessions, assessments, meetings, and other academic activities. Repeated lateness may result in disciplinary action.

3. Confidentiality

Candidates must maintain the confidentiality of proprietary, confidential, academic, technical, operational, or other restricted information provided or made available by ConsivoX. Candidates must not disclose, distribute, reproduce, sell, upload, publish, or otherwise share confidential information without prior written authorization.

4. Prohibited Sharing

Without prior written authorization from ConsivoX, candidates must not share or distribute:

• Study material;
• Classroom links;
• LMS access credentials;
• Classroom programs or software provided by ConsivoX;
• Course content;
• Assignments or assessments where restricted;
• Recordings or screenshots of classes;
• Confidential information;
• Proprietary documents;
• Login credentials; or
• Any other material expressly identified as confidential or restricted.

Unauthorized copying, distribution, sale, uploading, or commercial use may result in suspension or termination of access and may lead to legal action or claims for damages/remedies available under applicable law.

5. Unauthorized Recording and Screenshots

Recording of classes is prohibited unless expressly authorized in writing by ConsivoX. This includes:

• Audio recording;
• Video recording;
• Screen recording;
• Screenshots;
• Photographs of classroom content;
• Capturing classroom links or restricted content; and
• Any other method of reproducing or capturing a class.

Unauthorized recording or distribution may result in immediate suspension or termination of access and may lead to legal proceedings and claims for damages or other remedies available under applicable law. ConsivoX may take appropriate legal action where unauthorized recording or distribution causes infringement of intellectual property, confidentiality, privacy, or other legal rights.

6. Respect Towards Instructors

Candidates must treat instructors, trainers, mentors, staff, and fellow candidates respectfully. Candidates must not:

• Use abusive or threatening language;
• Make inappropriate comments;
• Intentionally disrupt classes;
• Bully or harass others;
• Intimidate instructors or candidates;
• Repeatedly interrupt a class without reasonable cause; or
• Engage in discriminatory or offensive conduct.

Candidates are expected to follow reasonable instructions provided by instructors and authorized staff. Violations may result in a warning, suspension, removal from a class, termination of access, or other disciplinary/legal action depending on the circumstances and applicable law.

7. Outsiders

Only registered and authorized candidates may attend ConsivoX classes or access restricted classroom facilities, links, programs, or learning resources. Candidates must not permit an outsider or unauthorized person to attend a class using the Candidate's identity, account, classroom link, credentials, or access.

8. Personal and Expensive Items

Candidates who bring personal belongings, including mobile phones, laptops, cameras, jewellery, or other expensive items, are responsible for their own belongings. Candidates should take reasonable precautions to safeguard their personal property. ConsivoX will not be responsible for loss or damage to personal belongings except to the extent required by applicable law.

9. Smoking and Alcohol

Smoking, consumption of alcohol, or being under the influence of alcohol or prohibited substances is not permitted on ConsivoX premises. Violation may result in removal from the premises and disciplinary action.

10. Restricted and Prohibited Items

Candidates must not bring offensive, dangerous, unlawful, or otherwise restricted items into ConsivoX premises. Where a prohibited item is found, ConsivoX may take appropriate action, including refusing entry, removing the Candidate from the premises, suspending access, and contacting appropriate authorities where legally necessary.

11. Code of Conduct

Candidates must maintain professional and respectful behavior towards fellow candidates, instructors, trainers, mentors, employees, management, visitors, and other persons associated with ConsivoX. Harassment, discrimination, intimidation, bullying, threats, disruptive conduct, or other inappropriate behavior will not be tolerated.

12. Misconduct and Physical Violence

Any serious misconduct involving an instructor, employee, staff member, or fellow candidate may result in suspension or termination of access and other appropriate action. Where a Candidate engages in physical violence, threats, assault, property damage, or other potentially unlawful conduct, ConsivoX may report the matter to the appropriate law-enforcement authorities and pursue remedies available under applicable law.

13. Institute Property and Decorum

Candidates must maintain the cleanliness, safety, and decorum of ConsivoX premises. A Candidate who intentionally or negligently causes damage to Institute property may be required to reimburse the reasonable cost of repair or replacement, subject to applicable law.

14. Course Selection

Once a Candidate registers for a course:

• The selected course cannot ordinarily be changed;
• The course cannot ordinarily be adjusted against another course; and
• The registration cannot ordinarily be transferred to another Candidate.

Any exception will be subject to ConsivoX's written approval and applicable law.

15. Payment

Candidates must pay applicable course and registration fees within the prescribed payment period. The registration fee and course fee are generally non-refundable, non-adjustable, and non-transferable, subject to the Refund & Cancellation Policy and applicable law.

Where ConsivoX permits payment in instalments, an additional charge of 10% of the applicable course fee may apply.

16. Cheque Bounce / Failed Payment

Where a Candidate's cheque is dishonoured, the Candidate may be required to bear applicable bank charges and other reasonable charges incurred by ConsivoX, subject to applicable law.

17. Study Material

Study material may be provided to a registered Candidate after completion of the applicable course-fee payment. Candidates must not reproduce, sell, distribute, upload, publish, or commercially exploit ConsivoX study material without written authorization.

Where physical study material is sent by courier, applicable courier charges shall be payable by the Candidate. Replacement study material may be subject to additional charges.

18. Course Completion Certificate

ConsivoX may issue a course completion certificate after the Candidate completes the applicable course requirements. Courier charges may apply where the Candidate requests physical delivery. A replacement certificate may be issued for a fee of ₹200/-, subject to applicable taxes or changes in the applicable fee.

19. Batch Management

ConsivoX may, where reasonably necessary:

• Postpone a batch start date;
• Reschedule classes;
• Merge suitable batches;
• Pause or resume a batch;
• Cancel individual classes;
• Change instructors or trainers;
• Change learning schedules;
• Change the learning mode between online, offline, and hybrid formats; and
• Make reasonable operational changes required for delivery of the program.

Where a change materially affects the contracted service, ConsivoX will communicate an appropriate arrangement consistent with applicable law.

20. ID Card

Candidates attending physical classes may be required to carry their valid ID card. In case of loss or damage of an ID card, a replacement fee of ₹200/- may apply.

21. Revision and Backup

A Candidate requiring revision or backup of a topic should submit the applicable Revision Form. ConsivoX may provide a suitable date and time based on availability. Candidates cannot require ConsivoX to provide a particular batch, trainer, date, or time. Unless expressly included in the applicable course package, Candidates cannot demand video recordings of live classes.

22. Intellectual Property

All course content, curriculum, study material, presentations, documents, assessments, software, LMS content, recordings where provided, branding, logos, and other materials supplied by ConsivoX remain the property of ConsivoX or its respective licensors unless otherwise stated.

Candidates receive a limited, personal, non-exclusive right to use such material for their own educational purposes. Candidates must not reproduce, sell, sublicense, publish, distribute, upload, or commercially exploit such material without prior written authorization.

23. Suspension or Termination

ConsivoX may suspend or terminate a Candidate's access to classes, LMS, premises, or other services where the Candidate seriously violates these Terms, engages in harassment or violence, shares confidential or restricted material, records classes without authorization, misuses classroom or LMS access, provides unauthorized access to another person, engages in unlawful conduct, or seriously disrupts the learning environment. Such action will be subject to applicable law and the Candidate's contractual and consumer rights.

24. Legal Action

Nothing in these Terms prevents ConsivoX from reporting suspected unlawful conduct to the appropriate authorities or pursuing lawful remedies for infringement of intellectual property, confidentiality, privacy, property, contractual rights, or other legal rights.

Any reference to a “police case” means that ConsivoX may make a complaint or report to the appropriate law-enforcement authority where the facts and applicable law warrant such action. It does not mean that criminal liability is automatically established by a breach of these Terms.

25. Acceptance

By registering for a ConsivoX program, making payment, accessing a classroom/LMS, or signing an enrolment form, the Candidate confirms that they have read, understood, and agreed to comply with these Terms, the Privacy Policy, and the Refund & Cancellation Policy.